Dealership IT Support Services

ReMOTE CONNECTION

Instant fixes for small issues and in-software training for users. We offer complete users support with most resolutions complete within 5 minutes on any device. 

Secure hosting

We maintain completely secure servers for hosting, meaning financial information and payments can be managed properly on our software. We fully support all hosting security features for customers.

AUDIT TRAIL

All activities on the solution are fully auditable – including full records of the user, time, date and change that was made – making support easy, 

Support

Hour SLA
% Uptime
Users Supported
Hosting Environments
Years In Business
Mins First Response

Support Portal - Making Assistance Easy

All of our support tickets are created within a support portal and tracked in real-time. This ensures all issues are handled correctly and updates are given quickly – so you know what is happening at the earliest possible time. All engineers are fully trained and qualified to assist with all KJL Automotive Solutions.  

We Also Offer Full IT Support for Dealerships

All of our support tickets are created within a support portal and tracked in real-time. This ensures all issues are handled correctly and updates are given quickly – so you know what is happening at the earliest possible time. All engineers are fully trained and qualified to assist with all KJL Automotive Solutions.  


We provide full support for:

cdk logo - KJL Automotive Solutions
kerridge logo - KJL Automotive Solutions
ford logo - KJL Automotive Solutions
gemini hosting - KJL Automotive Solutions

Testimonials

Colin Rate
Chairman - RatesFord
Kevin James Ltd respond to our business needs and I would happily recommend their services to any business considering bringing in new IT solutions or outsourcing their IT support.
Richard Arnold
Fleet / CV Sales Director - Allen Ford UK
KJL are conscientious and focused. They are also clear at communicating when and how any problems will be fixed, which really helps when when issues occur at stressful or busy times.

Dealership Support Pricing (Per User)

Basic User Support
£ 65.00
Setup & Security
Remote Monitoring
Anti-Virus
Parts Ordering
2 hours tech time (per month)
Standard User Support
£ 95.00
Setup & Security
Office 365 & Patch Management
Remote Monitoring & Site Visits
Anti-Virus & DMS Call Logging
Express Parts Ordering
Email & Portal Support
3 hours tech time (per month)
All-inclusive User Support
£ 135.00
1 Day User Setup & Security
Hosted File Sharing Setup
Office 365 & Patch Management
Ford Online Services & DMS Support
Kerridge Support (and file exporter)
Remote Monitoring & Site Visits
Anti-Virus & Backup Management
Express Parts Ordering
Email & Portal Support
Phone Setup & Support
6 hours tech time (per month)
Email Us

Contact us at support@kjltd.co.uk
or click the button below.

Call Us

Call to learn more about us. Available Mon-Fri
7:30 a.m. to 6:30 p.m.

01268 627111